City of Burlington Municipal Annex
237 West Maple Ave.
Burlington, NC 27215
Customer Service Line: (336) 222-5100

**NOTICE**

City of Burlington water will return to regular billing practices in September 2020

The Municipal Annex  is closed to the public until further notice. While the closure is in place, residents can make utility and tax payments online by using the links below or utilizing the drive-thru available at the Municipal Annex. Credit card, debit card, cash and check are accepted in the drive-thru which is open Mon-Fri from 8 am - 5 pm.

PAY ONLINE

• Utility Bills or to email for your customer ID number click here:
  https://selfservice.burlingtonnc.gov/mss/
  Step-by-step instructions for paying utility bill follow click here.
• Tax Bill click here:
  www.burlingtonnctax.com